This policy explains how refunds and cancellations are handled for LR Digital Group services.
Project services
Website, software, design, content, and e-commerce projects are performed under a written proposal or service agreement. The applicable proposal or agreement defines the project scope, milestones, payment schedule, and what happens if a project is cancelled, including how completed work and any deposits are handled.
Hosting and maintenance
Hosting and maintenance services are provided under the plan described in your hosting proposal or service agreement. Cancellation terms, notice requirements, and billing details for hosting are defined in that proposal or agreement.
Third-party charges
Some services involve third-party costs, such as domains, software licenses, or platform fees. Whether those costs can be refunded depends on the third-party provider and is addressed in the applicable proposal or agreement.
Requesting a cancellation or refund
To request a cancellation or ask about a refund, contact us through the project inquiry form and include your project or client details. We will review your request according to the terms of your proposal or agreement.
Changes
We may update this policy as our services change. The current version is always available on this page.
